We’d love your feedback – participate in BritRail’s survey

For a chance to win a pair of BritRail Passes in First Class!

Participate in a brief survey to help BritRail improve its products and services. By completing this survey you will also be entered in for a chance to win a pair of BritRail 4-day Flexi Passes in First Class!

Any information you provide will be used for research purposes only and will not be distributed or shared with third parties. To be eligible to win the sweepstakes please complete this survey by December 31st, 2012. No purchase is necessary. One winner will be randomly selected from all eligible entries and he/she will be contacted by e-mail on January 7th, 2013. Please refer to the Rules Regarding Sweepstakes.

Thank you for taking the time to share your feedback with BritRail! Your opinions are extremely important in helping BritRail to develop and provide the best travel experience possible.

Filled under Promotions & Contests.

  • James Warner

    It would be a great improvement on the website to have maps of your hub cities.

    This will help us plan our lodging arrangements and train scheduling.

    We don’t know where the Manchester stations are relative to where we plan to stay. A map would help us immensely in this planning.

    We wish to travel from Manchester to Oxford on a weekend. We don’t know which station to situate ourselves near to best make this trip.

  • Fred

    Thank you for your kind feedback James. Trains from Manchester to Oxford will depart from Manchester Piccadilly station (which is the main station).

  • ian foote

    East Coast and Virgin were both excellent. Helpful,polite staff,very comfortable,on time and very good inservice.
    Great Western and especially South West were nowhere near as good!Service and food coffee[had to pay on South West-1st class]very poor. South West couldn’t even get the destination right in train. i.e. Display said Exeter next stop although we were coming into Woking. And it stayed at Exeter for rest of journey

  • Ruben

    Hi Ian,

    Thank you for your feedback. I do hope you ended up enjoying your trip. If you have not done so already, please take a few minutes to participate in our survey. We will be giving away a pair of BritRail Passes to one randomly selected entry. Good luck.

  • first timer

    So, What I read is that I don’t need a ticket or reservation with a Britrail pass. Is that right? I just get on the train and get off when I am ready?

  • http://twitter.com/MartinaAstoni G L

    My Husband and I are arriving in London on May 18 and departing on June 8 of 2013. I want to travel all over London and go up north to Newcastle, whitley Bay, Tynemouth, as I grew up there. We also want to hop over to France and Spain if possible. What sort of pass should we get? I want unlimited travel all over the place. Thank you.

  • RubenBastien

    The BritRail Pass is valid in England, Scotland and Wales. You may want to consider a 1 month consecutive pass which would allow for 30 days of unlimited rail travel. Unfortunately, the BritRail Pass is not valid in Europe, you will need to look at other options such as a Eurail Pass.

  • RubenBastien

    Depending on your itinerary, you will generally be using a specific rail station. From Manchester to Oxford, for example, you will always leave out of the Manchester Piccadilly train station. Piccadilly is also the main Manchester train station which is why it’s best known simply as the Manchester train station.

  • RubenBastien

    That’s right! Reservations are not required in the UK. This means that you can hop on and off any day train with a BritRail Pass.

  • chi

    Hello, I would like to give some advise for buying a ticket.
    Because I had one experience for using “fake” ticket, and this ticket was bought by my friend, and she bought the ticket from China, However when I used the ticket, and the Policeman told me that the ticket is fake one, hence there is a big problem for me:( Due to the first time to use a ticket, and I have no idea what is the true ticket and fake ticket. That’s why I wrote the message now, because I think that it is a good method to write how to know that which is true ticket, and I don’t want to this situation happen on next people.
    You know that some people buy a ticket in first time, and they may not know how to see which ticket is real one or fake one.
    In addition, I would like to give some suggestion for making a page, and the page can teach people how to see the ticket.