Exchange Points for Vouchers
The following is a list of Exchange Points where airline CRS vouchers can be exchanged for travel documentation.
When there is no exchange point at the first rail station, the pass can be used for boarding under the condition that it is exchanged at the arrival station. Example: when the rail journey starts at Heathrow Airport, the voucher can be exchanged upon arrival at Paddington Station.
EXCHANGE POINTS FOR OTHER PRODUCTS
The following is a list of Exchange Points for travel cards and city passes.
BritRail Exchange Points in London
Charing Cross Station
Ticket Office |
Euston Station
Euston Retail Complex |
Kings Cross Station
Travel Centre |
Liverpool St Station
Travel Centre |
Paddington Station
Travel Centre |
Waterloo Station
Travel Centre |
BritRail Exchange Points at Airports
Gatwick Airport
Travel Centre
Gatwick Rail Station |
Stansted Airport
Ticket Office
Stansted Airport Station |
Luton Airport
Ticket Office
Luton Station |
BritRail Exchange Points at Seaports & Eurostar Stations
Ashford Ticket Office
Ashford International |
Dover Ticket Office
Dover Priory Station |
Harwich Travel Centre
Harwich Station |
Holyhead Booking Office
Holyhead Station |
Hull Travel Centre
Hull Paragon Station |
Portsmouth and Southsea Travel Centre
Portsmouth & Southsea Stn |
Southampton Travel Centre
Southampton Station |
Waterloo Station - London
Travel Centre |
|
BritRail Other Exchange Points in England
Bath
Travel Centre |
Birmingham New Street
Travel Centre |
Bristol Temple Meads
Travel Centre |
Cambridge
Travel Centre |
Chester
Ticket Office |
Exeter
Travel Centre |
Leeds
Travel Centre |
Nottingham
Travel Centre |
Manchester Piccadilly
Travel Centre |
Newcastle Central Station
Travel Centre |
Salisbury Station
Travel Centre |
Oxford Station
Ticket Office |
Reading Station
Ticket Office
Retail Complex |
Woking Station
Travel Centre |
York Station
Travel Centre |
BritRail Exchange Points in Scotland
Aberdeen Station
Travel Centre |
Edinburgh Waverley
Travel Centre |
Glasgow Central
Continental Travel Office |
Inverness
Travel Centre |
|
|
BritRail Other Exchange Points in Wales
Cardiff Central Station
Travel Centre |
Swansea Station
Travel Centre |
London Sightseeing Pass Exchange Points - See a sample 
The voucher issued must be exchanged for a London Sightseeing Pass at the Britain and London Visitor Centre,
1 Regent Street, London SW1.
The closest Underground Stations is Piccadilly Circus.
The centre is open:
Monday - Friday 10.00 hrs to 16.30 hrs
Saturday (June to September) 10.00 hrs to 16.00 hrs
Sunday (June to September) 10.30 hrs to 15.30 hrs
Saturday & Sunday (October to May) 10.30 hrs to 15.30 hrs
- York Pass Exchange Points - See a sample
The voucher issued must be exchanged for a York Pass at a York Tourist Information Centre. - York Tourism Bureau
- 20, George Hudson Street, York
- Phone: +44 01904 554455
- Dublin Pass Exchange Points - See a sample
The voucher issued must be exchanged for a Dublin Pass at one of the following outlets: - - Dublin Tourism Centre, Suffolk Street, Dublin 2
- - Dublin Tourism Information Centre, Arrivals Hall, Dublin Airport.
- Bateaux London Exchange Points
The voucher issued must be exchanged for a Bateaux London ticket at the following location: - - Embankment Pier, Victoria Embankment, London, WC2N 6NU.
Please note that reservations are mandatory and can be made by calling +44 (0) 207 695 1800.
- City Cruises ‘River Red Rover'
Exchange points for City Cruises is at the following locations: Westminster Pier, Waterloo Millennium Pier, Tower Pier, Greenwich Pier
- Edinburg Pass Exchange Points
The voucher issued must be exchanged for a Edinburgh Pass at one of the following outlets: - - Edinburgh & Scotland Information Centre, 3 Princes street, Edinburgh, EH12 9DN
Telephone: 0845 22 55 121 - - Airport Tourist Information Desk, Edinburgh International Airport, Edinburgh, EH12 9DN
Telephone: 0870 040 0007
- English Heritage Overseas Visitor Pass Exchange Points
To exchange your voucher please take it to any staffed English Heritage Property, during normal opening hours, and ask them to exchange it for the English Heritage Overseas Visitor Pass.
- Historic Royal Palaces Pass Exchange Points
The voucher issued must be exchanged for a Historic Royal Palaces Pass at the following location: - Tower of London
Tower Hill, London, EC3N 4AB
Phone: +44 20 7709 0765
- Railtours Ireland Exchange Points
The voucher issued must be exchanged for a Railtours Ireland ticket at the following locations: - - Tours DC01, DC10
Check in Dublin Connolly at 7:15am (gate to platform 4).
- Tour DC08
Check in Dublin Connolly station at 11:15am (gate to platform 4).
- Tour DC12
Check in Dublin Connolly station at 1:00pm (gate to platform 4).
- Tours DH02, DH04, DH05, DH06, DH11
Check in Dublin Heuston at 7:00am (Customer Service Desk).
Please call +353 1 856 0045 or email at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
at least 24 hours in advance to make your reservation.
- GBHP Exchange Points
- 1. Britain & London Visitor Centre
Britain & London Visitor Centre
1 Regent Street
London
SW1Y 4XT
| Monday |
9:30 - 6:30 |
| Tuesday to Friday |
9:00 - 6:30 |
| Saturday & Sunday |
10:00 - 4:00 |
Saturdays in June,
July, August, & September |
9:00 - 5:00 |
Closed Christmas Day, Boxing Day, and New Year's Day
- 2. VisitScotland Glasgow Information Centre
VisitScotland Glasgow Information Centre
11 George Square
Glasgow
G2 1DY
Easter - May
| Monday - Saturday |
9:00 - 6:00 |
| Sunday |
10:00 - 6:00 |
June
| Monday - Saturday |
9:00 - 7:00 |
| Sunday |
10:00 - 6:00 |
July & August
| Monday - Saturday |
9:00 - 8:00 |
| Sunday |
10:00 - 6:00 |
September
| Monday - Saturday |
9:00 - 7:00 |
| Sunday |
10:00 - 6:00 |
October - Easter
| Monday - Saturday |
9:00 - 6:00 |
| Sunday |
Closed |
Closed Christmas Day, Boxing Day, New Year's Day, and January 2nd.
- 3. Manchester Visitor Centre
Manchester Visitor Centre
Town Hall Extension
Lloyd St
Manchester
M60 2LA
| Monday - Saturday |
10:00 - 5:30 |
| Sundays & Bank Holidays |
10:30 - 4:30 |
Closed Christmas Day, Boxing Day, and New Year's Day
- 4. York Visitor Information Centre
York Visitor Information Centre
De Grey Rooms
Exhibition Square
York
YO1 7HB
April - October
| Monday - Saturday |
9:00 - 6:00 |
| Sunday |
10:00 - 5:00 |
November - March
| Monday - Saturday |
10:00 - 5:00 |
| Sunday |
10:00 - 4:00 |
Closed Christmas Day, Boxing Day, and New Year's Day
- 5. Stratford-upon-Avon Tourist Information Centre
Stratford-upon-Avon Tourist Information Centre
Bridgefoot
Stratford-upon-Avon
CV37 6GW
April - September
| Monday - Saturday |
9:00 - 5:30 |
| Sunday |
10:00 - 4:00 |
October - March
| Monday - Saturday |
9:00 - 5:00 |
| Sunday |
10:00 - 3:00 |
Closed Christmas Day and Boxing Day
- 6. Dover Visitor Information Centre
Dover Visitor Information Centre
The Old Town Gaol
Biggin Street
Dover
CT16 1DL
April, May & Sept:
| Monday - Friday |
9.00 - 5:30 |
| Saturday & Sunday |
10.00 - 4:00 |
June, July & August
| Monday - Sunday |
9:00 - 5:30 |
October - March
| Monday - Friday |
9:00 - 5:30 |
| Saturday |
10:00 - 4:00 |
Closed Christmas Day, Boxing Day, and New Year's Day
- 7. Leeds Tourist Information Centre
Leeds Tourist Information Centre
Gateway Yorkshire
The Arcade
Leeds City Station
Leeds
LS1 1PL
| Monday |
10:00 - 5:30 |
| Tuesday - Saturday |
9:00 - 5:30 |
| Sunday |
10:00 - 4:00 |
Closed Christmas Day and New Year's Day
- 8. Bath Tourist Information Centre
Bath Tourist Information Centre
Abbey Chambers
Abbey Church Yard
Bath
BA1 1LY
June - September
| Monday - Saturday |
9:30 - 6:00 |
October - April
| Monday - Saturday |
9:30 - 5:00 |
| Sunday - all year |
10:00 - 4:00 |
Closed Christmas Day, Boxing Day, and New Year's Day
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